Why Should You Buy from Air and Water Instead of Our Competitors?

With Air and Water, our customers can expect not just quality air conditioning and heating products, but outstanding, personalized customer care. Our goal is to provide the best products for creating the most comfortable and enjoyable environment for your home or office space. In addition to our heating and cooling products, we offer a range of items for dehumidification, air purification, water purification, and other hard-to-find home goods.

Our team of knowledgeable Product Specialists is eager to assist you with any questions you may have, whether you are purchasing for the first time or are a returning customer. Your satisfaction is our number one priority! Buy with Air and Water today and see why we are the best in the industry!

Still not convinced? Here are eight more reasons to buy with us:

1. Superior Customer Service - Air and Water is committed to your satisfaction. In the event that you are not completely satisfied with your purchase, our Customer Service Team is here to work with you to find a positive resolution. Our phone lines are open Monday through Friday, 7:00am to 4:30pm PST. You may also submit questions to and your inquiry will be answered within 2 business days!

2. Up-to-Date Information - We keep you "in the loop" every step of the way. You will receive updated information confirming when the order has been charged and shipped. You will also receive the tracking information after the item has left our warehouse.

3. Customer-Friendly Returns Policy - If you are not 100% happy with your purchase, we offer a 30 day, money-back guarantee. In addition, all of our products are covered by a one-year, manufacturer's warranty.

4. Competitive Pricing - Air and Water strives to offer the lowest possible pricing on all of our items, but in the event that you find an established retail competitor with a lower verifiable price, we invite you to call us, and we will match their price.

5. Free FedEx Ground Shipping - So that you can get the best product without worrying about expensive shipping costs, we offer free ground shipping on many of our products.

6. Unique Product Selection - We know that customers want new and exciting products. Because of this, Air and Water carries a huge selection of unique products from the industry's finest manufacturers such as Amcor, Sunpentown, and Soleus.

7. Rating System - Air and Water invites and encourages customers to rate their service and evaluate the quality of our products on so that we may improve our services and provide immediate individualized attention.

8. Trusted with Top Comparison Shopping Sites - Air & Water is a trusted store with many online comparison shop sites including,, and
Tax Policy
California state residents are subject to sales tax.
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At Air & Water we offer a money back guarantee on all products and a no hassle returns process. If you are not entirely satisfied with your purchase, simply return it within 30 days from the original date of purchase. No questions asked! We offer free shipping on most purchases under 80 lbs - that's 99% of all our products. To make your return process extra simple, there are no restocking fees on most items. A 15% restocking fee is charged for all items over 80 lbs. Now that's hassle free returns. So if your thinking about making a purchase or even returning one, just remember the following 3 factors: *Up To 30 Days To Return Your Purchase *Free Shipping On Most Products under 80lbs *No Restocking Fees On Most Items. A 15% Restocking Fee Is Charged For All Items Over 80 Lbs. To complete your return, simply complete and submit the online RMA form. Once the RMA number has been received, we will inspect the contents of your return. Upon approval a refund will be issued or replacement shipped within 3-5 business days. Our 3 Step Simple Return Process Step 1: Complete and submit the online RMA form here. Step 2: You will receive the RMA number via email within 2-4 business days from submitting your request. Step 3: Package your purchase and return it to the address provided in the RMA email. To obtain your RMA number, simply click Here. However if you have some other queries regarding our returns process, please click here for our Frequently Asked Questions. Remember our goal is make your experience with us simple and memorable!
Phone: 714-241-4328
Hours: Monday – Friday 7:00AM – 4:30PM (PST)

Mailing Address:
1100 S. Linwood Avenue
Building B
Santa Ana, CA 92705
Copyright 2012 Air & Water and All Rights Reserved.